Embedded Mediation Intake for Mediator Websites
Intake Should Fit the Mediator’s Existing Workflow
Many mediators already have a website, portal, or intake page where people begin contact. Embedded mediation intake lets that existing entry point collect structured pre-session preparation instead of sending participants into a separate, disconnected process.
The value is not only convenience. A guided embedded intake can help the mediator receive clearer background before the first session while keeping the participant experience simple.
Why Case Type Control Matters
Some mediators handle many kinds of disputes and need an embedded intake form that lets participants choose between general mediation and separation/family mediation. Other mediators use a website page for one specific service and do not want participants to make that choice.
Disputell supports both patterns. The embedded intake can show both paths, or the mediator can configure it to use only one path automatically.
What the Participant Sees
When both paths are enabled, the case type question appears first so the remaining labels make sense. If only one path is enabled, the form does not ask the participant to choose. The selected path is still recorded behind the scenes so the right preparation flow begins.
For separation and family matters, the wording is intentionally softer and more practical. It asks who is involved, what best describes the relationship, and how long the situation has been going on or whether key dates matter.
How This Supports Mediator Preparation
Embedded intake can create a structured starting point before secure participant links or a full case workflow are in place. The mediator can receive a clearer view of the matter while preserving separate participant spaces and mediator-only reporting.
As with the rest of Disputell, the intake does not provide legal advice, verify facts, decide credibility, or recommend outcomes.
Related Intake Reading
For related context, see dispute resolution software before session one and why forms alone are often not enough.
How Disputell supports this preparation
Disputell is a pre-mediation preparation tool. Each participant completes a separate guided preparation conversation before the session.
The mediator receives a private mediator-only working report that may organize claims, concerns, timeline points, gaps, contradictions, uncertainty, and mediation-relevant questions.
Participant accounts remain separate and the report is not shared with participants. The report is not fact-verified, does not provide legal advice, does not decide credibility, and does not recommend outcomes. The mediator remains responsible for professional judgment and the mediation process.
See how Disputell prepares mediators before the first session
View the participant preparation process